FAQS

All You Need To Know

HOW DO I RESERVE MY RENTALS?

In order to reserve and confirm your order The Party Rental Place collects a 25% deposit with the total remaining balance to be paid 2 weeks in advance of the event. All payments are considered non-refundable.  Your event is not booked until we have received payment.

HOW MANY TABLES / CHAIRS WILL I NEED TO RENT?

It depends on how many people are going to attend the party and will be sitting at one time.  Typically we recommend providing us the amount of people and we will give you the recommended amount of tables and chairs.

WHAT AM I RESPONSIBLE FOR?

You are responsible for all rental items from the time they are delivered and/or picked-up until such time that the items are picked-up and or returned. During this time any damage to the equipment for any reason will result in damage/ replacement fees. The Party Rental Place reserves the right to inspect your items for damage up to 48 business hours from the time of pick-up/return.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept payments exclusively through our secure website.  This includes credit / debit cards as well as PayPal.

DO YOU OFFER GIFT CARDS?

We do offer gift cards in custom denominations.  Contact us for more information.

WHEN DO YOU SET UP YOUR PARTY RENTAL EQUIPMENT?

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 1 day in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.

 

1-800-808-0178

Located in Southington,CT
Proudly Serving All of CT

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